Project Management-Offered at the 2012 Continuity Insights Conference

The one-day course will cover the basics of project management and be based on the book The Fast Forward MBA in Project Management.  Although you might 'manage projects', the formal tools of project management are incredibly valuable in managing your day-to-day work.  Completing what you start, limiting unfunded projects, and controlling change are all key outcomes of a project management-based continuity program. This presentation will cover the essential elements of project management as a core tool for emergency management and business continuity professionals, including the Project Management Cycle, Stakeholder Management, Controlled Management of Projects, Risk Management, Work Breakdown Structure, Scheduling, Estimating, Balancing, Managing Teams, Communications, Measuring Progress, and Solving Problems.  The course is taught by Professor Scot Phelps, who has designed and taught courses in project management for emergency managers for over five years.  Participants will receive The Fast Forward MBA in Project Management as the course text, supplemented with additional materials. 

Business Continuity

The one-day course will cover the basics of business continuity through the lens of the ten professional practices, including Program Initiation and Management, Risk Evaluation and Control, Business Impact Analysis, Business Continuity Strategies, Emergency Response & Operations, Business Continuity Plans, Awareness & Training Programs, Business Continuity Plans & Exercises, Audit & Maintenance, Crisis Communications, and Coordination with External Agencies.  The course is taught by Professor Scot Phelps, a Certified Business Continuity Professional and former Disaster Recovery Institute Education Commissioner, who has designed and taught graduate-level courses in business continuity for emergency managers for over five years.                                                                                                                                

Disaster Intelligence

This one-day course covers the fundamentals of disaster intelligence, covering Event Identification, Data Categorization, What Can Go Wrong?, Meeting Management, Setting Goals & Objectives, Performance Management, Converting Information-to-Intelligence [Common Operating Picture (the “out” product) and Disaster Intelligence Analysis (the “up” product)], and Decisionmaking. According to a 2010 participant, "This was a killer - perfect, challenging, life-changing."                                                                                                                                              

The Works: Urban Infrastructure Explained

The one-day course will cover the basics of what every crisis manager is EXPECTED to know, but never gets formally taught-how community infrastructure (Streets, Subways, Trains, Bridges & Tunnels, Rail, Ships, Air, Phones, Broadcasting, Internet, Electricity, Gas, Steam, Water, and Sewer) actually works.  Based on the best-selling book The Works:  Anatomy of a City, this course will explain infrastructure in a clear and detailed way, highlighted with recent case studies of what can go horrible wrong and why.  Participants will receive The Works: Anatomy of a City as the course text, supplemented with additional materials.